Frequently Asked Questions

Yes, The Olsen is proud to be a pet-friendly apartment community in Garland, TX. The community offers pet-friendly features, such as a pet spa, designed to make life comfortable for both residents and their furry companions, with outdoor areas that make daily walks and playtime easy and enjoyable.

The Olsen offers a variety of luxury one-, two-, and three-bedroom apartment homes with modern layouts and finishes. Floor plans range from approximately 627 to 1,443 sq ft, giving you options that suit different lifestyle needs and space preferences.

The Olsen offers both in-person and virtual tours.

Applications can be completed online or in person through The Olsen's leasing office.

Applicants must complete credit and criminal background screening and meet the community’s income qualification requirements of at least 2.5 times the monthly rent.

Yes. Renter’s insurance is required.

Yes. The Olsen charges a $75 application fee and a $200 administration fee, and a security deposit is required.

No. The community does not currently offer moving or settling-in assistance services.

No. Short-term rentals are not offered.

Yes. We are pleased to offer affordable apartment options in Garland with the Essential Worker Living program. View details and see if you qualify.

No. Utilities are not included in the rent.

Rent can be paid online through the resident portal.

Security deposits are returned within 30 days after move-out.

Yes. The community offers free uncovered parking for residents. Reserved parking is available through covered carports for $50 per month, and detached garages are available for $140 per month.

Yes. Guest parking is available.

Yes, The Olsen offers on-site parking for residents and guests, with the added convenience of attached garage options available in select homes. For details regarding garage availability, reserved or covered parking, or EV charging options, residents are encouraged to contact the leasing office directly.

Yes. The Olsen charges a $400 pet fee and $25 in monthly pet rent.

Yes. Breed restrictions apply at The Olsen.

The Olsen offers pet-friendly amenities and features for residents such as dog spa and dog park.

Our modern apartment community in Garland, TX is packed with amenities designed to make life fun, convenient, and relaxing, including: 
Resort-style pool with cabana-style lounge areas
Chef-inspired grilling stations
Poolside firepit lounge space
Resident clubhouse with billiards
State-of-the-art fitness center
Yoga studio
Sports simulator

Yes. Apartments at The Olsen include full-size washer and dryers in-unit.

No. Bike storage is not currently available.

Packages are delivered directly to residents.

The Olsen encourages prospective residents with accessibility needs to contact the leasing office so the team can help identify the best available options.

No. Furnished apartments are not available.

Yes. Quiet hours are from 10:00 PM to 8:00 AM.

Noise complaints can be reported to the leasing office.

Smoking is not permitted inside the units.

The closest major airport to The Olsen in Garland, TX is Dallas Love Field Airport (DAL), which is approximately a 30–35 minute drive from the community. Dallas/Fort Worth International Airport (DFW) is also nearby for additional travel options.

Residents of The Olsen enjoy easy access to a variety of outdoor activities, shopping, and dining options throughout Garland and the greater Dallas area. Outdoor enthusiasts can explore Spring Creek Forest Preserve for scenic walking trails and nature views, spend the day boating, fishing, or picnicking at Lake Ray Hubbard, or enjoy the trails and green space at Rowlett Creek Preserve. For shopping and dining, Firewheel Town Center offers a wide selection of retail stores, restaurants, and entertainment options, while nearby local eateries and cafes provide convenient options close to home. With quick access to major roadways, residents can also enjoy everything Dallas has to offer just a short drive away.

The Olsen is served by the Garland Independent School District. Nearby schools include Shugart Elementary School, Brandenburg Middle School, and Garland High School. School attendance boundaries may change, and residents should contact the school district directly to confirm current school assignments.

The Olsen is conveniently located near public transportation options served by DART. Nearby bus routes provide access throughout Garland and connections to DART Light Rail stations, making it easy to commute to Downtown Dallas and surrounding areas.

Lease renewals are completed through the resident portal.

No. Subleasing is not allowed.

Residents must provide notice and may be responsible for early termination fee equal to 2 months rent.

Residents must provide a 60-day notice before moving out.

Residents must give notice, schedule a move-out inspection with the leasing office, complete their move-out, and then receive a final account statement.

Maintenance requests can be submitted through the resident portal.

Maintenance issues are typically addressed within 24 hours.